Dear Valued Users,
We have updated SGD deposits via bank account. To make a deposit with your bank account, please select “Wallet” from the menu and choose “XSGD” from the list of cryptocurrencies displayed.
The steps are as follows:
Open the Menu
Select "Deposit" then "Bank"
Please note that:
- You should only deposit your funds only via FAST Transfer.
- You must deposit from your own bank accounts. Deposits from third-party bank accounts will be rejected. Funds will be refunded to the same account that made the transaction, and a S$5 processing fee will be charged.
- To avoid any delays in crediting your deposit, please ensure that your deposit information matches the information displayed here on your deposit page.
- Deposit requests submitted will typically be processed in 1 business day.
- Deposit requests outside of banking hours will be processed on the next business day.
Should you require any further assistance, feel free to contact us at email@example.com.
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