In order to deposit/withdraw/trade with fiat currency, you must first complete the Customers Due Diligence (CDD). For more information, you may refer to here.
For Singapore users, you may deposit SGD via internet banking. You are able to add your Singapore bank account on the Fund page by clicking the "Add Bank Account" as shown below.
For more information on adding bank accounts, you may refer to here.
Once your bank accounts have been verified, you would be able to see the screen as shown below:
Open a new window and log in to your internet banking, then start making transactions by following the given instructions and details.
Upload a screenshot of your new transaction that includes your bank account number, COINUT's bank account number, the amount and date of the transaction. You may refer to here for an example of a valid screenshot.
After you have done all the above steps, please wait for us to process your deposits. It is usually processed within 4 hours (9am - 10pm Singapore Time).
Good example of deposit screenshot
If your bank account number is not shown on the receipt, you may screenshot your transaction history as well. The screenshot needs to include information as follows:
- Your Bank Account Number
- Transaction Date
- Unique code as shown below
- Our Bank Account Number
- Transaction Amount
P/S: Due to security purpose, your account will be auto logged out once the fund is deposited into your account. If your account did not auto log out, you may log out and login yourself once you have received the "Deposit Arrived" email. Your fund will only be shown on the balance when you re-login again.
(Last updated: )