To complete your Customers Due Diligence (CDD), click the menu button at the top right corner of the page after you log in:
Then, click Customer Due Diligence:
Select your ID issue country, and what type of ID are you going to upload. If select:
Passport: Please upload the biodata page of your passport.
ID Card: It can be National ID Card / Driving License. Please upload both front and back of your ID card.
For more information, you may refer to here.
If you would like to upload ID card, but there is no option for it, please email your situation to firstname.lastname@example.org
Please upload a document that contains both your full name and full residential address. The document has to be within 6 months. For more information, you may refer to here.
Once you have uploaded a file to it, it will pop out a message "Upload Successfully" as shown below:
Complete your personal information.
For residential address, please type in the full address as we would need to verify the document of proof of address that you have uploaded.
Please write down COINUT, a current date, and your signature on a blank paper. Then, take and upload a photo of you holding up your passport/ID and the paper so that they can be seen in the photo.
For more information, please refer to here.
After you have uploaded all the required documents, please scroll up to top of the page.
Select the checkbox, and click on the "Submit for Review".
Once you have completed your CDD, it will be shown "pending" and please wait for 1-3 days for us to verify it. Documents that are not in English might be rejected or might take a longer time to verify.
You would be receiving an email stating that your CDD has been verified from Coinut, and the CDD page will be shown "verified" as per following:
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